Terms and Conditions of Hire


These Terms and Conditions are governed by the Laws of New Zealand.

An agreement made between Hahei eBike Hire, trading as Hahei Holidays Ltd, and the hirer whose details are entered overleaf.  Hahei eBike Hire requires the hirer to read the full Terms and Conditions carefully before signing the Waiver and Release Agreement . The hirer by their signature accepts and agrees to the full Terms and Conditions.


a) The Hirer agrees to return the bike to Hahei eBike Hire at the agreed return time. A late return may be charged at the rate of a new hire.

b) The Hirer agrees to return the bike in clean, UNDAMAGED condition to avoid any ADDITIONAL charges for repair, maintenance or replacement. The Hirer accepts use of the equipment AS IS, in good condition, and accepts full responsibility for care of the equipment while under his/her possession. Damaged parts or components will be repaired/replaced at the discretion of Hahei eBikes. The Hirer agrees to pay current market repair or replacement costs and retail prices for components replaced. (Undamaged condition means normal wear and tear is accepted but does not include broken spokes, rims, bent rims, damaged frames, handlebars, seats or other parts from misuse and/or crashes.)


a) We reserve the right to charge the replacement value of any item that is not returned or goes missing.

b) We reserve the right to charge for damages at our discretion, up to replacement value. Undamaged condition is described in clause 1b above. The Hirer agrees to indemnify Hahei eBike Hire for any property damage caused intentionally or negligently while using the e-bikes, and whether to the e-bikes or to property of any third party.

c) Our eBikes are maintained on a daily basis. It is the responsibility of the customer to check the eBike at the start of the hire and familiarising themselves with the functions BEFORE departing on the hire.


a) Bookings cancelled 24 hours before hire – 100% refund. Bookings cancelled less than 24 hours before hire – No refund. There are no refunds for early returns.


The Hirer agrees to treat the eBike and other equipment with reasonable care including:

The Hirer agrees to provide Hahei eBike Hire, trading as Hahei Holidays Ltd, with credit card details, for precautionary use only: 

NOTE: The above requirements are contractual terms that must be complied with by the hirer. Hahei eBike Hire reserves the right to refuse hire for not correctly executing this document, or at their discretion.